Shipping policy

At Prinkgo, we aim to deliver quality custom products in a timely manner. Please review our shipping policy below:

Processing Time

All orders are processed within 2–4 business days after payment has been received and the design has been confirmed.
You will receive an email confirmation once your order has been shipped.

Standard Delivery

Our standard shipping time is approximately 2 weeks (14 business days) from the date your order is processed.
Delivery times may vary depending on your location, order size, and product availability.

Shipping Costs

Shipping costs are calculated at checkout and vary depending on the size and weight of your order.
Large or bulk orders may qualify for discounted or special shipping rates.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Delays

While we strive to meet our delivery estimates, shipping times are not guaranteed. Delays may occur due to carrier issues, weather, holidays, or high order volumes.
We are not responsible for delays once the package has been handed over to the carrier.

International Shipping

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at prinkgo.co@gmail.com within 7 days of delivery. We will work with you and the carrier to resolve the issue.

Contact Us
For questions about your order or shipping, please reach out to us at:
📧prinkgo.co@gmail.com