Payment Options

Prinkgo offers multiple, secure ways to pay for your order:

• We accept Visa, MasterCard, American Express, and Discover at checkout.
  
• Enjoy fast, one-click payments with Shop Pay.
  
• Pay easily using your PayPal account.
  

You can complete payment securely during online checkout.

If you have any questions about payment, please reach out to us at prinkgo.co@gmail.com.

Whether you’re looking for a quote on your next order or comparing costs across different designs and products, Prinkgo is committed to providing you with a fast, accurate, no-obligation estimate.

Our all-inclusive pricing is based primarily on three key factors:

1. Product selection.
2. Number of Ink colors required.
3. Order quantity.
   

Additional considerations—such as personalization (names, numbers, or custom text on each item) and any special requests—may also affect the final price.

Savings Tip:

• Increasing your order quantity typically lowers the cost per item.
• Reducing the number of ink colors in your artwork can deliver substantial savings. Our design team excels at making any graphic pop, even with just one, two, or three colors.
  

Reach out to our team at any time for a personalized quote or to explore cost-saving options. We’re here to help you get the most value from your Prinkgo order

Design Support at Prinkgo

At Prinkgo, we’re committed to making your creative process as smooth as possible. Whether you need help navigating our Design Lab, determining the optimal number of ink colors for your artwork, or simply want one of our skilled Inkers to review your design, our team is here to assist.

For personalized guidance, please reach out to our service representatives at
prinkgo.co@gmail.com and we’ll get back to you promptly.

Product Samples

Yes — Prinkgo now offers printed samples so you can experience the quality and feel of our products before placing a larger order.

Sample Pricing:
We offer a simple, flat-rate model for samples:
• $32 — Single-color print (black ink only)

All sample prints are produced using one ink color: black. We currently do not offer multi-color ink samples.

Important Disclaimer:
If your uploaded artwork contains multiple colors, gradients, or full-color designs, your sample will still be printed in solid black ink only. This ensures consistency and keeps sample pricing affordable.

How to Submit a Sample:

1. Visit the Sample Submission menu above.
   
2. Select your desired product type (e.g., Short Sleeve, Hoodie, Polo, etc.).
   
3. Upload your artwork. Our system will convert your design to black for the sample print.
   

Once submitted, our team will review your artwork and confirm details before production begins.

If you have any questions about samples or need assistance choosing the right product, please contact our team at prinkgo.co@gmail.com — we’re here to help you get the perfect preview of your custom design.

Our team reviews your file for print readiness. We look at resolution, contrast, line thickness, and how the design will sit on the garment, and we flag anything we think will not print well.

We do not proofread your text. Spelling, names, numbers, and dates are yours to check on the proof, and once you approve a proof that is what we print.

After approval your items are decorated using the method that suits the product and the design. We ship by USPS, UPS, or FedEx and email you a tracking number the day your order leaves us.

Questions at any point, call 470-615-9609 or email prinkgo.co@gmail.com.

Custom orders are final once production starts, and we stand behind our work.

If we printed something other than what you approved, the decoration is defective, or your package arrived damaged, email us within 7 days of delivery at prinkgo.co@gmail.com with your order number and clear photos. If it was our error we reprint or refund the affected pieces.

If the proof you approved had a mistake in it we cannot refund the order, but we will help you get a corrected reprint quickly.

Shipping dates are estimates and not guarantees. If your package is running late, contact us and we will chase the carrier with you. If you have a hard deadline, tell us before you order so we can confirm in writing whether we can meet it.

Our refund and return policy has the full details.