Payment Options

Prinkgo offers multiple, secure ways to pay for your order:

• We accept Visa, MasterCard, American Express, and Discover at checkout.
  
• Enjoy fast, one-click payments with Shop Pay.
  
• Pay easily using your PayPal account.
  

You can complete payment securely during online checkout.

If you have any questions about payment, please reach out to us at prinkgo.co@gmail.com.

Whether you’re looking for a quote on your next order or comparing costs across different designs and products, Prinkgo is committed to providing you with a fast, accurate, no-obligation estimate.

Our all-inclusive pricing is based primarily on three key factors:

1. Product selection.
2. Number of Ink colors required.
3. Order quantity.
   

Additional considerations—such as personalization (names, numbers, or custom text on each item) and any special requests—may also affect the final price.

Savings Tip:

• Increasing your order quantity typically lowers the cost per item.
• Reducing the number of ink colors in your artwork can deliver substantial savings. Our design team excels at making any graphic pop, even with just one, two, or three colors.
  

Reach out to our team at any time for a personalized quote or to explore cost-saving options. We’re here to help you get the most value from your Prinkgo order

Design Support at Prinkgo

At Prinkgo, we’re committed to making your creative process as smooth as possible. Whether you need help navigating our Design Lab, determining the optimal number of ink colors for your artwork, or simply want one of our skilled Inkers to review your design, our team is here to assist.

For personalized guidance, please reach out to our service representatives at
prinkgo.co@gmail.com and we’ll get back to you promptly.

Product Samples

Yes — Prinkgo now offers printed samples so you can experience the quality and feel of our products before placing a larger order.

Sample Pricing:
Our sample pricing is based on the number of ink colors used in your design:
• $32 — Single-color print
• $53 — Two-color print
• $74 — Three-color print
(Add $21 for each additional color.)

How to Submit a Sample:
1. Visit the Sample Submission menu above.
2. Select your desired product type (e.g., Short Sleeve, Hoodie, Polo, etc.).
3. Upload your artwork and specify ink colors during the design process.

Once submitted, our team will review your design and confirm details before production begins.

If you have any questions about samples or need assistance choosing the right product, please contact our team at prinkgo.co@gmail.com — we’re here to help you get the perfect preview of your custom design

Order Processing & Tracking

Once you’ve placed your order with Prinkgo, here’s what happens next:

1. Every order is examined by at least two members of our production team to ensure your artwork is flawless and print-ready. We check for aesthetics, printability, and common issues—such as alignment, contrast, line thickness, and spelling—and automatically make minor adjustments when needed.
   
2. For larger or more intricate orders, we may email you a photographic proof for your review and sign-off before proceeding with production.
   
3. Your items are decorated using our suite of high-quality methods, tailored to the product and design you’ve chosen.
   
4. After decoration, we ship your order via the carrier you selected—USPS, UPS, FedEx, or another trusted service—to arrive by the guaranteed delivery date.
   
5. You can monitor your order’s progress at any time using the tracking number provided on your confirmation email. Simply visit our order tracking page.
   

If you have any questions or need assistance, please contact us at prinkgo.co@gmail.com. We’re here to help!

Return & Late Delivery Policy

At Prinkgo, all custom orders are final sale and not eligible for return. We stand behind our commitment to on-time delivery: if your order does not arrive by the guaranteed delivery date, you may request a return and full refund.

• Custom products cannot be returned or refunded except as stated below.
  
• If your shipment is delivered after the guaranteed date, you have 7 days from the delivery date to contact us and request a full refund.

We appreciate your understanding and strive to ensure your Prinkgo order arrives both on time and exactly as expected. If you have any questions about our policy, please don’t hesitate to reach out at prinkgo.co@gmail.com.